Cancellation & Withdrawal Policies

Cancellation & Withdrawal Policies

Missed/Cancelled Classes

• If a participant misses a class, camp, or training for any reason (vacation, illness, school commitment, family events, etc.), we do not offer refunds, credits, or make-up classes. 

• Refunds, credits, or make-up classes are not offered for classes cancelled due to inclement weather or power outages. 

• Fees are pro-rated to exclude classes known to be cancelled, such as statutory holidays, winter/spring break and special events being held at the Club.

Request to Withdraw from a Recreational Class

• To withdraw, a Request for Withdrawal form must be submitted. The Club will calculate a pro-rated refund of any pre-paid fees, less a $50 early withdrawal fee. 

• Refunds will be made to your original payment method, and any amount due to the Club will be charged to the card on file. 

• The early withdrawal fee applies per child, per class. 

• The Gymnastics Ontario fee is non-refundable. 

• The $50 fee is waived if you withdraw before your third class. The Request to Cancel/Withdraw form can be found on the home page.

• Refund Eligibility:
  If you need to cancel your camper’s registration, you may receive a refund of the pre-paid camp fees, minus a $100 administrative fee, provided cancellation is made at least 14 days prior to the first day of camp.
• How to Request a Refund:
  To request a refund, please the Camp Request to Withdraw form that is available on the home page. Refunds will be processed within 14 business days of receiving the cancellation request.
• Cancellations Within 14 Days of Camp Start Date:
  Unfortunately, cancellations made less than 14 days before the first day of camp are not eligible for a refund. However, in certain cases (e.g., medical emergencies with documentation), we may offer a partial credit toward a future camp session.
• Missed Days & Early Departures:
  No refunds or credits will be issued for missed camp days or early departures once the camp session has started.